Get the Advantage of our SUPPORT...
Our technical support personnel
are full time programmers. This means when you have a technical systems problem
you may be talking to the person who programmed the application. Not only can
they identify any problems quickly, they have the expertise to solve
them...right now; as they are on-line with your system!
Because they write software, they know how to
support it. If you need something new
added to the existing software, or are doing something outside of the manuals –
they can still help you. With a connection
to the Internet and appropriate software they can connect to your system to see
a problem, make an update or add a modification to your system.
"If it is in the data, we can
help you get it out!” In addition to
their expertise in actually operating our software, our user support personnel
are quite skilled at database extraction and analysis techniques. Client database
inquiry questions are resolved quickly.
Our technical staff have
earned an outstanding reputation in the industry for their timely, responsive,
caring and skilled answers to our clients questions.